Home and Community Care Service (HACC)

Home and Community Care (HACC) is a joint Australian Government / State Government initiative. The City of Tea Tree Gully's HACC program offers quality services and choices to eligible residents with a focus on developing and delivering innovative programs in partnership with the community. The program is committed to encouraging personal growth and independence whilst maximising capacity and quality of life. 

Who is eligible?

HACC services are available to residents of the City of Tea Tree Gully who are aging, physically frail, have a permanent disability or who are carers of these people.

Our HACC services are aimed to assist eligible residents to remain living independently in their own homes in their community. Service user contributions apply to HACC services. For specific charges refer to individual programs. People who are financially disadvantaged may negotiate alternative fee options.

Referrals to these programs can be made by individuals, their carer, a family member, general practitioners and other service providers. Some programs are supported by volunteers and / or contractors.

Service Disclaimer

Our Home and Community Care program staff, volunteers and contractors make every attempt to provide a high quality service at a reasonable cost to eligible clients. It is not possible to guarantee that all services will meet the full requirements of individual clients as resource restrictions often dictate the nature of service.

The Home Assist program provides basic, one-off or short term services to support eligible residents to remain independent in their own homes. All services are subject to an assessment and availability. Waiting times may apply.

Domestic Assistance

Short term basic cleaning can be arranged for clients with a short term need.

Long term cleaning may be available for HACC eligible residents who are 85 years of age and over. There are limited places for this long term program. Eligibility will be determined following an assessment.

Home Energy Audit

A home energy audit can be organised to assist eligible residents to reduce their energy consumption and in turn possibly reduce their energy bills.

Home Maintenance

Minor home maintenance, repairs and modification services are available to eligible residents with a focus on safety and security.

Basic gardening services are available with a focus on assisting eligible residents to improve safety and security and to minimise hazards such as foliage obstructing walkways. This is not an ongoing, maintenance service.

Security & Safety

Following an appropriate assessment, grab and banister rails, battery-operated smoke detectors and replacement batteries can be installed if required. Lock guards and door and window locks can also be fitted.

Transport Service

Operating on Wednesday and Thursday, eligible residents will be transported from their home to Westfield Tea Tree Plaza, Golden Grove Village shopping centre or St Agnes shopping centre and home again.

Volunteers can also provide assistance with medical transportation needs. Please contact us for further information.

HACC eligible residents from an Aboriginal or Torres Strait Island background are encouraged to participate in our Indigenous Elders Social Program. This program provides social support for Aboriginal HACC eligible residents over the age of 50.

Transport and lunch are provided. Minimal fees apply.

Elders Program

Every Wednesday from 10:00am - 2:00pm

For Indigenous people 50 years and over who are frail aged or have an ongoing medical condition.

Our Lifestyle Links and social programs offer various low-level social activities 7 days a week for HACC eligible residents and various special needs groups including residents (18 years and older) with a mild to moderate disability and residents with an acquired brain injury or dementia, and respite for their carers. This program offers various low-level social support and recreational opportunies. Activities are structured around individual choice with a focus on active aging and healthy lifestyles. The program includes centre-based activities and activities with a focus on community integration. Activities are structured to promote individual choice, decision-making and the wellbeing of participants.

Activities include outings, bingo, quiz days, guest speakers, visits to places of interest, card and board games and various other activities to promote an active lifestyle.

Transport is available. A minimal contribution applies.

Available Services

Young Dreamers Disability Program

Every Friday from 5.30pm - 9.30pm
For residents aged 18 years and over with a mild to medium ongoing disability. Aboriginal and Torres Strait Island residents are encouraged to participate.

'Out and About' program for elderly residents

Monday and Wednesday from 10.00am - 2.30pm

Dementia Specific program

Tuesdays from 10.00am - 2.30pm

Log Cabiners

Tuesdays from 1.00pm - 3.00pm

Acquired Brain Injury Program

Thursdays from 10.00am - 3.00pm

Younger residents with intellectual disabilities (18 years and over)

Fridays from 10.00am - 3.00pm

'Saturdays for Us'

Early onset dementia specific program for active residents 55 years and over
Saturdays from 1.00pm - 4.00pm

'Gully Travellers' outings

For active and independent HACC eligible residents 65 years and over
Sunday and Wednesday (on an alternating fortnightly basis) from 11.00am - 4.00pm

Clients are involved in the planning, development and implementation of the programs.

A Carer is someone who provides support to another individual who may be frail aged, have an intellectual or physical disability or a chronic mental or physical illness.

Available Services

Respite

The program provides flexible respite 7 days a week, support groups and opportunities for carers to meet others in the same or similar circumstances.

Respite services are tailored to meet the needs of individuals with flexibility in respite hours. Contribution towards cost of services will be negotiated.

Carer Support Groups

Carer support groups provide carers with an opportunity to meet with other carers for mutual support, to exchange information or simply to have a break from the caring role.

Carer Support Groups include:

Mixed Carers Group

Meets on the first Thursday of each month at Jubilee Community Centre.

Newman's Carer Support Group

An informal coffee group specifically for carers past, present and relinquished.
Meets bi-monthly at Newman's Nursery in Tea Tree Gully

Family Connections

Providing support and information for parents / carers of children and adults with Autism Spectrum Disorder.

Meets during the day on the first and third Wednesday of the month at Surrey Downs Community Centre and in the evening on the second Wednesday of the month at Jubilee Community Centre.

In addition to group activities throughout the year, carers are invited and encouraged to attend a variety of activities including outings and workshops.