Compliments, Complaints, Suggestions and Feedback

We value your feedback

The City of Tea Tree Gully welcomes all feedback from our community as it provides us with the opportunity to continuously improve the services we provide.

Our community acts as our eyes and ears for identifying any issues and this feedback helps us respond to and rectify issues in an efficient manner.

We are committed to handling your feedback promptly, professionally, fairly and consistently and will endeavor to resolve any complaints at the first point of contact and acknowledge all requests within 5 business days.

Online feedback form

Complete our online form with your feedback including:

  • compliments
  • complaints
  • general feedback
  • suggestions
  • requests
  • hazard or damage to Council property.

Or, you are welcome to email us or call us on ph: 08 8397 7444.

Expiation disputes

Should you wish to dispute an expiation notice or fine, please complete the relevant form and forward to us:

Online: Dog Expiation Notice Dispute; Parking Expiation Notice Dispute.

Download: Dog Expiation Notice Dispute(105 kb); Parking Expiation Notice Dispute(105 kb); Other Expiation Notice Dispute (101 kb)  

Internal review of Council decisions

Should you wish to lodge an application for a formal review of a Council decision, please refer to our Policy and application form.

Download: Internal Review of Council Decisions Policy(219 kb); Internal Review of Council Decisions Application(245 kb)

Our Contact Details 

Phone:      (08) 8397 7444
TTY:          (08) 8397 7340 (hearing impaired line)

Email:   cttg@cttg.sa.gov.au

Street and postal address:

City of Tea Tree Gully
571 Montague Road Modbury SA 5092

or
    
PO Box 571
Modbury SA 5092

In Person:   All City of Tea Tree Gully staff and Elected Members.

Online Feedback Form
Civic Centre
571 Montague Road,
Modbury, SA 5092
Monday to Friday - 8.45am to 5pm
General Inquiries
Telephone:(08) 8397 7444
Emergency After Hrs: 1300 788 131
Naturally Better
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