A better, faster way to lodge Council work requests

Published on 29 September 2023

Female hands holding a tablet showing Council's online portal

Council has a fast and effective system for lodging the spring weather-related Council work requests.

Nearly 40%, or about 2,500, of our annual horticultural work requests, such as tree pruning and vegetation removal, occur in spring.

With so much work to be done, planning is everything, so the my.teatreegully portal can help make it easier and faster to lodge your requests directly with the responsible team and then follow its progress through to completion.

There are a lot of services you can request through the my.teatreegully portal including:

  • tree pruning
  • fallen or hanging branches
  • tree planting
  • verge maintenance
  • reserve maintenance
  • pest plants
  • bins and waste 
  • parks and playgrounds maintenance
  • roads and footpaths maintenance
  • graffiti removal
  • parking
  • water, drainage and irrigation services.

Best of all, the portal is available 24x7, so no need to wait until office hours to report a hanging branch or graffiti issue.

You can create a login to track your requests, or submit requests anonymously.

Lodge Council work requests



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