Tea Tree Gully Library now offering Click & Collect service

Published on 13 June 2022

Library staff member delivers books to customer in car

Introducing Tea Tree Gully Library’s new Click & Collect service, allowing you to pick up your holds without leaving the comfort of your car.

To use the service, all you need to do is use your Libraries SA app to request a Click & Collect, drive to the library and park in the pick-up zone. 

Once you’ve arrived, click ‘I’m here!’ on the app and wait for our staff to deliver your items to your car.

Library customer service team leader Bronwyn Stratford said the new service is benefiting many library customers.

“Whether you have a sleeping toddler in the back seat who you don't want to wake up, you have trouble walking and carrying your books, or it’s just too cold and raining – you can Click & Collect any of your currently available holds.”

Talking about her recent Click & Collect experience, library customer, Janine, said, “It was very convenient! I’m not very tech-savvy, but found the app easy to use.

“I’m currently reading a particular series, and when I get near the end of the book I’m reading, I put the next one on hold to pick up. Now it’s easy to nip out at any time to get my reading fix – even if I still have my slippers on!

“It’s a wonderful service, and I hope other people use it too!”

The service is available on:

  • Mondays and Wednesdays, 3 to 5pm
  • Tuesdays, Thursdays and Fridays, 10am to 12 noon.

If you are unsure how to use the Click & Collect service, chat to us when you next visit the library.  

Step-by-step guide to Click & Collect and frequently asked questions

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