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Published 31 May 2019

Logging a request with us has become quicker, easier and more efficient, with the My Tea Tree Gully, a new web-based customer-request system, now available for you to use.

From reporting fallen trees, damaged bins, or graffiti to requesting footpath maintenance or street sweeping  – among the many services we provide – it’s now all at your finger tips online.

The new system offers a vastly expanded range of requests you can log online via your mobile device or computer.

Once you log a request, you can choose to track your request online and receive automated progress notifications to keep you in the loop. 

An informative map displays where requests/reports have been lodged and enables you to see requests raised in our City.

The My Tea Tree Gully portal makes us more accountable to you, while further improving operational efficiencies. 

Log a request or report an issue online

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