About the Active Ageing program

Active Ageing is supported by the Federal Government. Council's Active Ageing program offers quality services and choices to eligible residents with a focus on developing and delivering innovative programs in partnership with the community. The program is committed to encouraging personal growth and independence whilst maximising capacity and quality of life.

Services are available to Council residents who are ageing, physically frail or who are carers of these people.

The services are aimed to assist eligible residents to remain living independently in their own homes. Service user contributions apply to Active Ageing services. For specific charges refer to the client contribution schedule, or the individual programs. People who are financially disadvantaged may negotiate alternative fee options.

Client contribution schedule

All entry level services provided by Active Ageing are funded by the Federal Government’s Commonwealth Home Support Programme (CHSP). The National CHSP Fees Policy principles seek a contribution from clients towards the cost of CHSP support services they receive, at a level that is fair and affordable, but also flexible to adapt to individual situations and circumstances.

Cancellation Process
Active Ageing requires a minimum of 24 hours’ (business hours) notice of intention to cancel a service booking. If less than 24 hours’ notice is received the full cost of the service may be charged.

Contact Details
Please contact Active Ageing staff on 8397 7444 during business hours.


Client contribution


(eg Door to Door bus - incl Beyond Our Border trips, transport to Social Groups centre-based program)

$7.00 return trip per service


$4.00 return trip per service (CTTG Library only)

Medical Transport / Flexitrips

$7.00 one way

for locations within CTTG boundaries

$13.00 + 0.70c per km after 10kms one way

for locations outside CTTG boundaries

Gully Travellers Transport

Ranges from:

$10.00 - $20.00 (depending on program)

Social Group attendance

(centre-based and outings)

$5.00 per session



$5.00 per meal


(flexible respite)

$6.00 per hour

Individualised Social Support

(eg one to one shopping assistance)

$15.00 return trip per service

(maximum 2 hours)

Domestic assistance

(eg cleaning, unaccompanied shop/bill paying)

$15.00 per hour

(maximum 2 hours)

Home maintenance (minor)

(eg gutter clean, tap washer replacement, smoke alarm battery replacement etc)

$15.00 per hour (+ 100% of material costs) (50% subsidy or other fee reductions may apply for eligible clients who are financially disadvantaged)

Home modifications (minor)

(eg grab rails)

$15.00 per hour (+ 100% of material costs) (50% subsidy or other fee reductions may apply for eligible clients who are financially disadvantaged)


Access to these programs and services can be sourced through the My Aged Care website or by calling 1800 200 422

Our Active Ageing staff, volunteers and contractors make every attempt to provide a high quality service at a reasonable cost to eligible clients. It is not possible to guarantee that all services will meet the full requirements of individual clients.  Resource restrictions often dictate the nature of service and higher or more intense levels of service may be more appropriately sourced from specialised providers (contact My Aged Care on 1800 200 422 for more information).

Please call the Active Ageing team on 8397 7444 to enquire about the services provided and eligibility criteria.