Our customer charter

Library staff chatting to customers

We are here to help

Our philosophy:

  • Welcome - we are always happy to see everyone
  • We will help you find what you need in every way we can
  • We offer flexible shared spaces to our community
  • We listen to your suggestions to improve what we do

To help us, we ask our customers to

  • Treat staff and other Library customers with courtesy and respect
  • Provide us with the information we need to help