Please advise us as soon as possible in writing or via email if your details have changed

• Change of address form
• Change of ownership form

The State Government has a cost of living concession for pensioners, low-income earners and retirees.

This concession is paid directly to eligible residents and will not appear as a reduction on rates notices. See www.sa.gov.au or call the ConcessionsSA Hotline on 1800 307 758 for information.

Council has a differential rating system to apply to the capital value of a property.

The differential rating system is applied as follows for 2026-2027:

• Rate in $0.0025880 Residential/Primary production and other
• Rate in $0.0056418 Commercial/Industrial
• Rate in $0.0051760 Vacant land
• Minimum rate $1,573

Arrange to have weekly, fortnightly, monthly or quarterly payments debited from your account via:  Council's portal - to view, manage and pay your rates online

Alternatively, set up regular payments through your bank using BPAY.

A 10% rebate will only be granted on the basis that the residents of the independent living units and/or retirement villages receive the benefit of the rebate.

Apply for a discretionary rate rebate application - only for independent living units and/or retirement villages.

Should you have any reason to believe that the land use category applied to your account is incorrect, you may lodge a written objection to Council outlining the grounds upon which your objection is based.

Objections must be submitted to Council within 60 days of receiving your first quarter rate notice. Rates are still due and payable by the due date even if an objection has been lodged.

Rates become overdue if they are not paid by the due date on the rates notice. After that date, additional charges may apply.

Ratepayers who have difficulty meeting payments are invited to contact Council to discuss alternative payment arrangements. Such enquiries are treated confidentially.

This can also be done via Council's portal to view, manage and pay their rates online

Ratepayers who have a state Seniors Card are able to apply to Council to postpone payment of rates on their place of residence. Postponed rates remain as a charge on the land and are not required to be repaid until the property is sold or disposed of.

• Postponement_of_rates_information_sheet
• Postponement_of_rates_application

Council adopts valuations made by the SA Valuer General.

To lodge a written objection to your valuation, please contact the Valuer General’s Office within 60 days of receipt of your first quarter rate notice. Rates are still due and payable by the due date even if an objection has been lodged.

• State Valuation Office
  GPO Box 1354 Adelaide 5001
  101 Grenfell Street, Adelaide 5000

  Phone: 1300 653 346
  Email: OVGObjections@sa.gov.au
  Fax: 8226 1428 Land Use
  www.valuergeneral.sa.gov.au/valuation/objecting-to-a-valuation

The Regional Landscape levy is a State tax.

Enquiries to: www.landscape.sa.gov.au or phone 8463 3733