Waterworld staff reserve the right to refuse entry or remove any person not respecting the conditions of entry and associated Waterworld staff direction.

• This is a smoke, vape and glass free facility
• No alcohol to be brought in or consumed before entry
• Children under 14 must be accompanied by an adult
• Patrons must adhere to the Watch Around Water program
• Swearing, rough or offensive behaviour will not be tolerated
• Appropriate swimwear must be worn
• Pass outs are allowed, maximum of 20 minutes
• No refunds
• Animals not allowed - assistance dogs excepted
• Tent pegs not permitted due to underground irrigation
• Waterworld accepts no liability for lost, stolen or damaged property
• Patrons must listen to the direction of Waterworld staff at all times
• Patrons must adhere to pool rules
• Management reserves the right to refuse entry and remove patrons
• Waterworld does not accept or store personal food and beverages for patrons
• Waterworld will not be held responsible for patrons or children exiting the facility. It is up to each individual or parent/guardian to ensure that they and their children are appropriately supervised upon exit.

To ensure everyone enjoys their time at Waterworld, there are rules that must be followed:

• Glass, alcohol, smoking and vaping are strictly prohibited
• No running on the concourse
• Children with floaties not permitted in the deep end of the main pool
• No flips, bombs, sueys or suicide dives allowed
• Rough and dangerous behaviours will not be tolerated
• Patrons must adhere to the Watch Around Water program
• Patrons must listen to Waterworld staff instructions at all times
• Management reserves the right to refuse entry and remove patrons
• Inappropriate behaviours will result in patron being asked to leave
• If in doubt, ask a lifeguard
• Play safe, have fun and enjoy the centre

The Watch Around Water program states that children under 5 years:

• Must be actively supervised by a responsible person
• Must be accompanied in the water by a responsible person
• Must remain within arm’s reach at all times in the water

Under 5s must wear a yellow Watch Around Water wrist band.

Additionally, children under 10 years:

• Must be actively supervised by a responsible person
• Must be within clear view with no physical or structural barriers between the responsible person and the child

A child of limited swimming ability – regardless of age – using a flotation device, must be accompanied in the water by a responsible person at all times. Note, a child clearly capable of swimming without a flotation aid however may be using one, does not require an adult within arm’s reach.

A responsible person is defined as a parent or caregiver 16 years or older.

No flotation devices are permitted in the deep half of the main pool.

Watch Around Water ratios

Yes/Acceptable:

• 1 parent: 2 under 5, 2 under 10
• 1 parent: 1 under 5, 3 under 10
• 2 parents: 4 under 5, 4 under 10
• 2 parents: 3 under 5, 5 under 10

No/Unacceptable:

• 1 parent: 3 under 5
• 1 parent: 3 under 5, 1 under 10
• 1 parent: 5 under 10.

The new guidelines aim to reduce the number of drowning incidents in children aged under 10.

Families who do not have enough adults to safely supervise children in and around the water will not be able to enter Waterworld.

While in the centre, children under 5 need to be within arm’s reach of a parent or guardian and children under 10 must be supervised at all times.

Patrons who do not abide by these rules will be asked to leave Waterworld by the Duty Manager.