My pet has passed away

You can update your pet's status by logging into your account or call us on 8397 7313 during business hours.

You can update your dog's status at renewal time without logging into your account.

  1. Go to Dogs and Cats Online
  2. Click Register/Renew
  3. I would like to: Renew registration
  4. Enter the renewal code and surname from your latest renewal notice
  5. Check your details are correct and update if necessary
  6. Answer the questions regarding concession and breeding
  7. Update details for each dog – add desexing, microchipping, training if needed
  8. Change the status of the deceased dog to deceased and add the relevant date
  9. Renew the other dogs (if applicable)