Can I get information without having to submit an FOI application?
Public documents
Many council documents are accessible without any application. These public documents are often policies, plans, registers and strategies. A list of public documents is provided in our Freedom of Information - Information Statement.
Most public documents can be found by searching Council documents. Many public documents are also made available for viewing or purchase at Council’s Civic Centre.
Copies of notices and renewals
If you’ve already received a notice, renewal or correspondence and would like another copy, it can often be re-issued without charge. Make an enquiry through customer service.
Development application records
Viewing or receiving documents related to your own development application can be accessed via Track a development application. This includes plans, layout and decision notifications.
Property ownership information - extract of rates register
A public register of rateable properties can be viewed at Council’s Civic Centre. This includes ownership details.
Electronic extracts of the rate register can be purchased for a fee per property.
Data and statistics
Access general Council data and statistics online. If you can't find what you're after, it can usually be supplied free of charge within a faster timeframe than an FOI request. Make an enquiry through customer service. You will be put in contact with the relevant department.